1. Introduction
The website www.Bejanhandmadelures.com is owned and managed by Bejan HML SRL. Use of this website implies acceptance of these terms and conditions. The online store conducts its sales activities in accordance with Romanian law. Bejan HML SRL reserves the right to modify the structure and/or information on the website www.Bejanhandmadelures.com without prior notice.
2. Security and Confidentiality of Personal Data
The personal data of a11> of our customers will be used by Bejan HML LLC only for the purpose of providing the services requested by the customer and will not be disclosed to any third party unless required by law. Bejan HML srl only for the purpose stated of this website www. Bejanhandmadelures.com.
Our store holds SSL certification, protecting the personal information of our customers.
Your login, password, address, or bank account number is strictly protected and cannot be accessed by other entities.
Bejan HML shall refrain from publicly disclosing or shall refrain from selling the databases of data containing information relating to your personal data. Bejan HML SRL undertakes not to provide your e-mail address to third parties. Personal data may be transmitted to the authorities in order to verify commercial transactions. commercial transactions, only upon a justified request from them.
3. Processing of data with a personal character
Categories of personal data processed are: first name and last name, telephone number, address (domicile/residence), and e-mail.
The purposes of collecting personal data are: economic and financial management, marketing, statistics, electronic communications services, electronic communications, informing customers about the status of their accounts, the status of their applications, the status of their payments, the status of their requests, the status of their complaints, the status of their inquiries, the status of their orders, the status of their transactions, the status of their applications for services, the status of their applications for communications services, the status of their applications for electronic communications services, customers regarding the status of their account on www.bejanhandmadelures.com, informing customers about the progress and status of orders.
When a future customer creates an account on www.bejanhandmadelures.com, they will receive commercial communications from www.bejanhandmadelures.com, including newsletters. The customer may opt out of receiving newsletters at any time by clicking Unsubscribe or by sending an email to support@bejannhandmadelures.com.
By completing the forms on the website, customers unconditionally accept that this data will be included in the database of www.bejannhandmadelures.com and used/processed by Bejan HML SRL, its affiliates, and collaborators in carrying out the activities listed above.
Bejan HML does not request confidential information from customers or through any means of communication, including account details, personal passwords, or other sensitive data.
4. Parteneri
The products are imported directly or purchased from authorized importers of the respective brands. The products are new and delivered in their original packaging. For questions about product quality, brand authenticity, or any other concerns about a particular brand or product, customers can contact the representative of the respective brand or the importer with whom Bejan HML SRL has a reseller agreement.
5. Stock
All products sold by Bejan HML SRL are from our own stock!
The stock displayed on the website is updated in real time!
6. How do I purchase products?
To add the product to your shopping cart, click on the “Add to cart” button.
In the event that you wish to purchase more items of the same product, you have the option to add them to your cart. a8> product you have the option to increase the number of them.
All products purchased appear in the Shopping Cart by shopping (click on “My Shopping Cart” in the menu at the top).
To validate your order, you must enter your login details, billing information, and a phone number where you can be reached to confirm your order.
If this is your first time in the store, it is recommended, but not mandatory, to register as a customer by selecting the “Register!” option.
This will simplify the execution of a subsequent order, as the initial data will be stored in the database, and the next time you visit the store, you will only need to enter your login details by selecting “Login.”
When entering your data, fields marked with * are mandatory.
Your order confirmation is also sent automatically by email to the address associated with your customer account after your order has been processed. This email is only a confirmation of receipt of your order request. After your order has been prepared and shipped, you will also receive an email notifying you that the products have been shipped.
7. Fees
The final price paid by the customer consists of the price of the products and the shipping costs of shipping, if this is the case. Our company does not charge a16> any additional fees from the customer when purchasing the product.
There is no minimum order value!
THE PRICE DISPLAYED FOR THE PRODUCTS IS THE FINAL PRICE PAID BY THE BUYER!
8. How do I pay?
8.1. The available payment methods are as follows:
a) Cash on Delivery (COD) – available exclusively for orders delivered within Romania. Full payment for the products and shipping fees is made to the courier, either in cash or by bank card, upon delivery.
b) Payment via PayPal – available exclusively for international orders (outside Romania). Full payment is made at the time of placing the order.
c) Online by bank card via EuPlatesc (Visa/Visa Electron/MasterCard/Maestro).
If you have chosen the “Online by credit card” payment method, you must fill out a form with your card details on the secure page of the payment processor.
Payments with cards issued under the Visa logo and MasterCard (Visa/Visa Electron and MasterCard/Maestro) are made through the 3-D Secure system, developed by the organizations that issued the cards. “3-D Secure”, developed by organizations that secure online transactions, has the same level of security as those a24> carried out at ATMs or in physical environments, at merchants.
“3-D Secure” ensures, first and foremost, that no information related to your card is transferred or stored at any time on the store’s servers or on the payment processor’s servers, as this data is entered directly into the Visa and MasterCard systems.
No additional fees are charged for transactions.
8.2. The prices displayed on the website are expressed in:
- RON for the version in Romanian of the website;
- EUR for English, French, and German versions.
All prices include VAT.
8.3. Order validity:
- For orders within the country (Romania), the order is considered valid and prepared for shipping a11> immediately after confirmation of this by the Customer, regardless of the method of payment chosen.
- For external orders, the order is considered valid and will be processed only after confirmation of payment in full by the methods of payment accepted (PayPal or Apple Pay).
8.4. The seller reserves the right to a4> to refuse delivery or to request payment in full in advance in the event that there are reasonable suspicions regarding the validity of the order with respect to the delivery of the goods and/or the payment of the goods and/or the payment of the goods and/or the payment of the goods and/or the payment of the goods and/or the payment of the goods and/or the payment of the goods and/or the payment of the goods and/or the payment of the goods and/or the payment of the goods reasonable regarding the validity of the order or the solvency of the Customer.
8.5. The seller reserves the right to modify, update, or restrict the available payment methods without prior notice. The payment methods valid at any given time are permanently displayed on the website.
9. Delivery of products
Thanks to the stock updated in real time, orders received generally by 2:00 p.m. (or even later if we are requested) are shipped on the same day (Monday – Friday). Upon delivery, the products will be accompanied by the invoice. In the case of shipping the order with cash on delivery by express courier or Romanian Post Romana, the receipt will be issued by them.
Please ensure that when picking up the packages, the packaging is intact. Our company does not assume responsibility for packages that have been picked up with damaged packaging.
10. Return policy of return
Bejan HML LLC offers the possibility of returning products for customers who notify their intention their intent within a maximum of 14 days from receipt of the parcel.
These can only be returned in the same condition in which they were received, preferably in their original packaging, without penalties and without giving any reason. The return of products will be made at the customer’s expense, using the same transport service used for shipping.
The value of the products will be refunded within a maximum of 30 calendar days from the date of receipt of the products. The amounts refunded to the customer will strictly represent the value of the products ordered, excluding shipping and reimbursement fees, and will be transferred to a bank account specified by the customer.